The communications watchdog's calling for the power to impose much larger sanctions - including fines
.
ComReg says recent customer-care problems faced by Eir customers are 'completely unacceptable'.
The regulator will tell an Oireachtas committee today it has used its existing powers to help their customers, but says it's in talks with the government about what additional powers might be useful.
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The child was dragged several feet during the incident in 2022.
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