Complaints

All programme content on East Coast FM (news, talk, music, advertisements, etc) is regulated by Coimisiún na Meán and we adhere to the various codes that are in place from time to time.

East Coast FM welcomes feedback and invites any listener to make an official written complaint if they reasonably feel that the station has broadcast material which breaches the codes that apply to radio broadcasters. On receiving a valid complaint, this station will respond to the complainant at the address supplied.

There are a range of matters which complaints can concern:

• Harm, offence, incitement, and authority of State (section 46J)
• Privacy (section 46K)
• News and Current Affairs (section 46L)
• Advertising (sections 46M(2) or (3), 106(3) and 127(6))
• Retention of copies of programme material (section 46P(1) or (2))
• Media service codes and rules

Complaints can be emailed to complaints@eastcoast.fm

In the event that the complainant is not satisfied with the response the complainant is invited to refer the matter to Coimisiún na Meán (CnaM) within 14 days. Codes are available to view and download from the CnaM/BAI web site or you can contact Coimisiún na Meán via email complaints@cnam.ie or 01-6441200 or in writing to 2-5 Warrington Place, Dublin, D02 XP29.
 

EAST COAST FM - COMPLAINTS CODE OF PRACTICE:

The current East Coast FM Code of Practice on Complaint Handling is available for viewing or download by clicking here

Last updated March 17th 2023